Privacy Policy

Personal Data We Collect: When you use the Services, we may collect personal information such as your name and email address. In order to provide the Services, we also collect personal information including voice recordings and their transcriptions; responses of the artificial intelligence to your input; reference texts used to assess the quality of your pronunciation; translations; and the conversations you have with the Services. We may also collect information about your device and your interactions with the Services, including but not limited to: IP address, usage times, and device identifier.

How We Use Personal Data: We use the personal data we collect to provide and improve the Services. This includes responding to your requests, personalizing your experience, and analyzing usage trends. We may also use your personal data to communicate with you, such as to send you updates or newsletters.

Review of Personal Data: In order to improve the Services, we may review the conversations and personal data collected through the use of the Services. This includes voice recordings and transcriptions. Please be aware that any sensitive information shared in your conversations could be accessed and reviewed as part of this process; you agree not to share any sensitive or confidential information through the Services.

Sharing of Personal Data: We may share personal data with essential service providers who are required to deliver the Services. We may also share data if required by law or to protect the security and integrity of the Services.

Protection of Personal Data: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. This includes but is not limited to: limiting access to personal data to authorized personnel only on a strict need-to-know basis; using encryption and secure protocols; and regularly monitoring and updating our security measures.

Storage Duration: We will retain your personal data for as long as necessary to provide you with the Services and to comply with legal obligations. In many cases, you will be able to access, manage, and delete your own data directly within the interface. Where such options are not yet available, you can request access to or deletion of your data by simply contacting us. Please note that deleting your data may disable related features. For example, deleting all of your voice recordings will prevent playback functions from working.

Storage Location: We store your data on servers located in the United Kingdom and Ireland.

GDPR Compliance: We comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 in the United Kingdom and Ireland.

FERPA Compliance: We comply with the Family Educational Rights and Privacy Act (FERPA) in the United States.

Data Processing Agreement (DPA) for organizations: When you purchase an organizational subscription to Gliglish (such as Gliglish for Education, Gliglish for Business, or any other organizational plan) for your institution or company, you automatically enter into a Data Processing Agreement (DPA) with us. This DPA outlines the terms and conditions for the processing of personal data by us on behalf of your organization. Refer to the full DPA for more information.

Organizational Subscription Data Sharing: When you use our Services under an organizational subscription (such as Gliglish for Education, Gliglish for Business, or any other plan purchased by your school, employer, or institution), we share certain usage data with the organization's administrators. This includes administrative metrics such as account status, service utilization statistics, and aggregate usage patterns to help organizations manage their subscriptions effectively. Usage metrics may include information such as the number of hours you have used the product, conversation frequency, and feature engagement statistics. Your organization may use this data for educational assessment, resource allocation, or subscription management purposes. You maintain control over what additional content is shared with your organization. You may explicitly choose to share individual conversations or practice sessions with your teachers, administrators, or other designated individuals within your organization. For example, a student might share a specific conversation with their teacher for homework review or feedback. This sharing is always initiated by you and requires your affirmative action through our sharing features in the application. This organizational data sharing arrangement exists only during the active subscription period. When the organizational subscription terminates, the data sharing relationship ends, and your account transitions to an individual account governed by our standard Terms of Service.

Cookies and Similar Technologies: We use cookies and similar technologies to run the Services. These technologies help us understand how users interact with the Services, enable us to improve the user experience, and allow us to use analytics products to analyze usage trends. By using the Services, you consent to the collection and use of this information for these purposes.

Contact: If you have any questions or concerns about our privacy policy or our Services, please contact us via:

This privacy policy may change at any time as the product evolves. It is your responsibility to review it periodically and your continued use of our services constitutes acceptance of the updated policy. If you do not agree with the revised policy, you must stop using our services.